FIRST TIME APPOINTMENTS

First time guests, please arrive fifteen minutes prior to the start of your treatment if you have not completed your intake forms. This will also allow you to fully unwind and enjoy your treatment. Forms will be emailed to you prior to your appointment start time for your convenience.

LATE ARRIVALS

As a courtesy to all of our guests, late arrivals will result in a shorter treatment if the schedule is booked.

GIFT CARD REDEMPTION

Gift cards are redeemable for services and products, and are at face value.  Gift Cards cannot be used towards gratuities. They may be purchased by phone, on our website or within the spa. They must be presented at time of service and are non-refundable and not redeemable for cash. Terms and conditions are subject to change without notice.

CANCELLATION POLICY & FEES

Any Cancellations, No-Shows or Rescheduled appointments with less than 24 hour notice are subject to a cancellation fee amounting to 100% of the service booked.

If you are late for your appointment, we will do our best to accommodate you, but we will not go over the allotted appointment time. We recognize the time of our clients and staff is valuable therefore we have implemented this policy. When you schedule your appointment with us we request a credit card to be put on file to guarantee a reservation so please have your credit card ready when booking. You will not be billed unless there is a cancellation or no show. Thank you!